we hope you will find the answer here otherwise you are most welcome to contact us via telephone or email 

What does your warranty cover ?

our warranty covers manufacturer defect only , for example if something fails for no reason whilst in use 

it does not cover any accidental damage  of devices like cracks, liquid damage, or any other kind of damage caused by the user ,however you can contact us to see if we repair the device for you this will incur extra charges 

Will the device be factory reset before i receive it ?

yes absolutely it will be factory reset and most likely have the latest updates already applied 

When will i receive my order

we start processing your order as soon as we receive it , we always have the product in stock so it will be dispatched for next day delivery as promised 

What is your refund policy ?

we offer a 30 day refund policy where al you have to do is contact us , and explain any reasons why you are unhappy , we will always try so solve any issues , if we can not , you can return the item in the same condition you received and we will refund you the same day we receive it